The terms and conditions detailed below apply to all apartment bookings made with Nort Bode directly. This is applicable to telephone bookings or reservations made from our website or others such as Booking.com or Airbnb.com. When your booking is confirmed by email, your contract (which shall include these terms and conditions) will be with Nort Bode Apartments, which shall mean in these terms and conditions Sophie Dawn’s Ltd, Company Number: 419268.
BOOKING & PRICING.
All rates featured on the Nort Bode Website are offered subject to availability and Nort Bode Apartments reserves the right to refuse any booking.
Rates will vary according to availability and demand at any given time. All prices are subject to change without notice. Prices are inclusive of VAT at the current rate. Your price is guaranteed once you have received a booking summary once the booking has been placed.
Call Nort Bode Booking on 07900707744 or book online at www.nortbode.co.uk. Due to the nature of some of our rates, not all of them are available online. We are available to take your booking any time.
When submitting a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide on the booking form. This does not form a contract between us. A contract shall only arise when your booking is subsequently confirmed by an email from us. The confirmation email will be sent before the arrival date and will contain our terms and conditions and the door entry system pin numbers.
We require a security deposit as assurance against excess cleaning, damage to the property or disruption to other guests.
To facilitate the deposit we require a pre authorization of the amount due. No funds will leave your card / account, and we will only take payment if circumstances require for reasons stated above.
We request customers to permit us to hold payment card details from initial booking until after your stay. The pre authorisation will take place 4 days prior to arrival and will terminate 3 days after departure.
Under certain circumstances a security deposit can be managed in other ways via a refundable pre arrival payment. Examples of this are, cash payments, bank transfers or payment links generated via our booking system.
CANCELLATION & AMENDMENTS.
All cancellations are made in accordance with the cancellation terms of the rate booked.
If your reservation was made via a 3rd web site like booking.com or Airbnb then the cancellation terms and conditions will be as per the confirmation received from them
If your reservation is made with us directly, either by phone or our website, then the following statements are applicable to your booking. We strongly advise that you have suitable travel insurance to cover cancellation costs should unexpected schedule changes be necessary.
No deposit is required for booking your stay with us. Full payment for your reservation is due 2 weeks before arrival. Where reservations are made within 2 weeks of the arrival date full payment is required at the time of booking.
Should cancellation be necessary within 2 weeks prior to arrival, 50% of the booking cost is non- refundable. We shall at, our discretion, attempt to resell your reservation, and offer a full refund, but offer no guarantee to this effect.
Should a customer wish to make a payment more than 2 weeks prior to arrival this amount shall be fully refundable up to 2 weeks prior to arrival.
In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so. This could be due to building problems or damage. If possible we shall offer an alternative apartment at Nort Bode. However, you have the right to or cancel your reservation and receive a full refund for the apartment. Note: we shall not be liable for any sums which you have paid to any other persons or parties in connection with your reservation. For the avoidance of doubt, we shall have no further liability to you for any changes to or the cancellation of any accommodation.
As per Scottish Law introduced on 26/03/2006, smoking is prohibited indoors. As such all our apartments and common areas are strictly non-smoking. There will be a minimum decontamination charge of £100 per apartment in the event of non-compliance with this law. Further to this, there may be additional charges to cover the cleaning time necessary to make good other damage sustained a result of non compliance.
Provision is made for smokers to the rear of the premises where external cigarette buckets are provided.
HOUSE RULES & CONDUCT.
We want every guest to enjoy their stay at Nort Bode Apartments. It is a condition of your stay that consideration is given to all guests and the quality of their stay and not make excessive noise or participate in anti-social behaviour.
Our apartments are not available for social gatherings or parties and not be used as such. Each apartment has a maximum occupancy level as shown on our website. The maximum occupancy is the maximum number of persons the apartment is designed to sleep. Should additional visitors be expected permission can be granted by Nort Bode apartments. Such visitors are not permitted in an apartment after 11pm.
Nort Bode Apartments may request the immediate removal from the premises of all unauthorized person and persons who do not comply with our condition of occupation. In such an event accommodation charges will not be refunded.
Nort Bode management reserves the right of access to any apartment all reasonable times for the purpose of routine servicing, inspection and repair. Right of access to any apartment may be exercised at any time in the case of emergency and where necessary for the immediate inspection of damage to the property.
Apartments are available from 3pm on the day of arrival and apartments must be vacated by 10am on the day of departure, unless otherwise sanctioned at the discretion of the Property Manager. Failure to vacate your apartment at the check-out time may incur additional charges.
No guest shall have power to assign sublet or share possession of any apartment during or after the contract period of occupancy or otherwise.
Guests shall be strictly liable for all breakages and damage that may occur during their stay. Minor breakages or damage may be waivered at the discretion of the management.
Nort Bode Apartments have a strict no pet policy. Guide dogs are permitted but pre-arrival notification is required.
On street Car parking is available next to the properties and in other streets close by. This is free of charge. Nort Bode do not accept liability arising the use of such parking.
Internet is provided free of charge to all Nort Bode guests, both wireless and wired connections are available. The internet access is for general use, there is an expectation that such use will be lawful.
Nort Bode Apartments have guest laundry facilities in all apartments and offer an on-site laundry service. Nort Bode do not accept liability for any loss or damage resulting from the apartment guest laundry facilities nor the extra service provided.
COMPLAINTS OR COMMENTS.
Any complaint or comment regarding a stay at Nort Bode Apartments should be made to staff on site during work hours. If no staff present please call Nort Bode Booking on 07900707744.
Nort Bode apartments may contain links to websites operated by other parties. These links are for your information only. Nort Bode apartments do not endorse the views, statements or any information contained on these websites.
We accept no liability for booking made from external sites.
All contents produced on this site is copyright Nort Bode Apartments, Photography is copyright Sophie Whitehead
See our website for details of terms and conditions.
Nort Bode Apartments shall not be responsible for any loss or damage which you may suffer arising out of events beyond its control or the control of its suppliers (including, without limitation, fire, failure of electrical, gas or other power supplies, strikes, industrial action, terrorist activity, technical problems with transport and bad weather), nor for any curtailment, cancellation or change to any accommodation, activity or itinerary or any other consequences which arise as a result of such events.
These terms and conditions shall be subject to the laws of the jurisdiction in Scotland.